Data to Decisions: Driving operational excellence through AI-enabled CX intelligence
By Gurpal Singh, Global Chief Operating Officer, Startek
Decades have passed since industries learned to improve customer…
Why applied intelligence, not AI, will shape the next generation of enterprises
By Shivraj Sabale, COO, Xoriant
In today’s AI-first economy, every enterprise is racing to “do AI.” But chasing artificial…
The Evolution of AI: Generative AI and Agentic AI as growth catalysts for Technology Services
By Singaravelu Ekambaram, SVP and Global Head of Delivery, Americas at Cognizant
Artificial Intelligence (AI) has undergone a…
ZEPIC Becomes the First AI Platform to Turn Every Instagram Interaction Into a Revenue Win
ZEPIC, a Composable Marketing OS for personalized and profitable engagement across channels, today announced the launch of…
India’s tech backbone is quietly powering a global shift in device care
By Keyur Shah, Group Strategy Officer, Servify
India has evolved into a pillar of the global digital ecosystem by providing the…
Rising GCC Footprint Fuels India’s Ascent as a Global Technology Leader
By Pinkesh Kotecha, CMD - Ishan Technologies
Over the years, Global Capability Centers (GCCs) in India have evolved far beyond…
How India is powering the next wave of GenAI adoption
With India emerging as one of the fastest-growing markets for generative AI (GenAI), businesses across various industries are…
NIIT Foundation and Cisco Unveil ‘Cyber Suraksha Plus’ to Train 27 Lakh Citizens in AI and…
NIIT Foundation a non-profit organisation in partnership with CISCO since 2022 has trained over 10 lakh learners across 27 states…
Awareness Is the New Armor: Why Humans Matter Most in Cyber Defense
By Achyuth Krishna – Head of Enterprise IT, Security, and Procurement, Whatfix
For India's rapidly expanding digital economy,…
Enterprise AI, Agentic Intelligence and Data Simplicity
In this exclusive interaction with Express Computer, Par Botes, Vice President of AI Infrastructure at Pure Storage, shares his…