Measuring CX progress: Creating a customer experience maturity model
By Sameer Raje, General Manager and Head, India & SAARC Region, Zoom Video Communications, Inc
Leaders of the most…
Customer Satisfaction Rises as Intelligent Virtual Assistants Address Service Frustrations, Kore.ai…
A new customer experience benchmark report from Kore.ai, the world’s leading enterprise AI platform and solutions provider,…
Do not look at cloud as a ‘data centre in the sky’: Alan Flower, EVP and Head – Cloud Native…
In today's rapidly evolving technological landscape, the nexus of cloud technologies, data, and generative AI is driving profound…
Future of Data Centers: Harnessing Benefits from AI for Economic Growth and Innovation
By Mylaraiah JN, Vice President, Enterprise Business, India & SAARC, CommScope
When popular science fiction depicts the…
Paradigm shift in ‘Virtual Validation’ with the emergence of EVs
By: Gopal Musale – Regional Manager, Virtual Validation Centre of Excellence, Tata Technologies
The automotive industry has…
Blockchain sets the Future of Deep-Tier Finance
Blockchain is a decentralised, distributed digital ledger ensuring immutable records, requiring network-wide consensus for…
VMware Cross-Cloud Services Now Available on Oracle Cloud Marketplace
VMware Cross-Cloud Services help customers modernise, optimise, and better protect their organisations.
CrowdStrike Becomes First Cybersecurity ISV Founded for the Cloud to Exceed $1Bn in AWS Marketplace…
CrowdStrike (NASDAQ: CRWD) became the first cybersecurity independent software vendor (ISV) founded for the cloud to exceed $1…
KPMG in India and Vianai Systems Announce Alliance to Bring AI-based Conversational Finance to CFOs…
Alliance introduces reliable AI for finance users to ask any question of enterprise systems in real-time, in natural language.…
Gartner Identifies Top 10 Strategic Technology Trends for 2024
Artificial Intelligence (AI), Including Generative AI Offer New Opportunities and Drive Several Trends