HDFC Bank launches new version of its humanoid IRA Srikanth RP Apr 27, 2018 HDFC Bank recently launched IRA 2.0,its interactive humanoid. In its new avatar, IRA will enhance user experience for customers…
Contextualization is the new personalization: Sunil Mittal, CSS Corp Srikanth RP Apr 19, 2018 The IT services ecosystem is changing rapidly with automation being the norm than the exception. In this era of digital…
Digital, an important contributor to having one of the Industry’s lowest expense ratio for ICICI… Abhishek Raval Apr 18, 2018 ICICI Prudential Life has taken a slew of digital initiatives in the areas of customer onboarding, robotic process automation and…
Balancing digital investments is key to drive sustainable growth in India’s manufacturing sector:… Mohit Rathod Apr 12, 2018 Manufacturing businesses in India are keen to invest in digital technologies, but are struggling to derive tangible business…
Apple hires John Giannandrea to head machine learning, AI strategy Express Computer Apr 5, 2018 Apple has hired Google’s top boss responsible for the development of artificial intelligence (AI), John Giannandrea. He was the…
Microsoft offers public courses to build AI skills IANS Apr 4, 2018 Microsoft has added a new track to its Professional Programme courses to help people working in the IT industry build skills in…
Yatra.com launches ‘YUVA’, an AI powered universal virtual assistant Abhishek Raval Apr 3, 2018 The AI platform offers customers a highly personalized travel booking experience
How chatbots are changing the customer service business Abhishek Raval Apr 3, 2018 Today, the cost-effectiveness of customer service is measured in terms of the ability to reduce the number of customer calls and…
HDFC ERGO launches Artificial Intelligence chatbot service on Amazon Alexa Srikanth RP Apr 3, 2018 HDFC ERGO General Insurance Company, India’s third largest non-life insurance provider in the private sector, today announces the…
Trust will be a casualty of the war on cybercrime: Delzad P Mirza, CISO, Tata Technologies Rachana Apr 3, 2018 Delzad P Mirza, CISO, Tata Technologies, in an interaction with EC’s Rachana Jha describes his views on present scenario of…