Can AI and Chatbots replace humans in India’s promising BPM industry Express Computer Dec 26, 2024 By Gagan Arora, Founder & President, Vertex Global Services In recent years, the Business Process Management (BPM) industry…
Digital Transformation initiatives helping Nilon’s to be more responsive & bringing… Bidhi Rajput May 17, 2024 The food industry is experiencing a rapid digital transformation, utilising new technologies and smart strategies to stay ahead in…
Tata Capital introduces generative AI powered chatbot to enhance customer experience Express Computer Aug 7, 2023 Tata Capital, the financial services arm of the Tata Group, has introduced the use of generative AI -within ‘TIA’, the company’s…
The evolution of technology in the HR space Express Computer Mar 6, 2023 By Sumit Sabharwal, CEO, TeamLease HRtech The use of modern technology in business started with the introduction of…
Google sacks software engineer who claimed its AI chatbot is a sentient being Express Computer Jul 24, 2022 Alphabet Inc’s Google said that it has dismissed a senior software engineer who claimed the company’s artificial intelligence (AI)…
Virtual assistants simplify insurance operations in Reliance General Insurance Govind Choudhary Feb 4, 2022 In an exclusive video interview with Express Computer, Gaurav Chaudhri, CTO, Reliance General Insurance shares insights from the…
Qandle launches beta version of EasyBoard Express Computer Nov 1, 2021 Qandle, an HRMS startup has launched the beta version of EasyBoard, an AI enabled onboarding chatbot, to make new hire onboarding…
Supervised learning enhances Muthoot Group chatbot to achieve enhanced query resolution accuracy,… Abhishek Raval Sep 29, 2021 The chatbot mattu, launched recently has resolved over one and a half lakh sessions (six lakh seventy two thousand questions…
Appy Pie unveils GenNext chatbot Express Computer Sep 3, 2021 Appy Pie, the leading cloud-based no-code app building platform, has unveiled the future of chatbots with the launch of an all-new…
ConveGenius supports Jharkhand Government with Covid-19 helpline chatbot Express Computer Jun 11, 2021 In a bid to win the war against this pandemic, every individual is coming forward with their resources and a zeal to help. While…