In the future, AI agents must be properly monitored to prevent digital harassment and frustrating…
Gartner, Inc. predicts that, by 2021, 70 percent of organizations will assist their employees’ productivity by integrating AI in…
Browsing Tag
chatbots
HDFC Bank bets on AI as core technology, shares Nitin Chugh, Country Head of Digital Banking, HDFC…
Nitin Chugh, Country Head - Digital Banking, HDFC Bank, shares how the bank is including emerging technologies like AI and RPA,…
25 percent of digital workers will use Virtual Employee assistants daily by 2021, predicts Gartner
Examples include Amazon's Alexa for Business helping employees delegate tasks such as scheduling meetings and logistics…
Thrust on new technologies for streamlining stocks trading at Motilal Oswal
In an exclusive interview with Express Computer, Pankaj Purohit, CIO, Motilal Oswal talks about how the group is devising new…
How AI is helping in personalisation of services
AI as a technology has the capacity to build an amalgamated view with a profound comprehension for every client at an individual…
Picking the right bot platform – where to start?
With plenty of chatbot platforms to choose from, the task of selecting the right bot platform has become trickier than ever. Read…
How bots are changing the rules of the BFSI industry
The last wave of technology disruption that took place at the turn of the 21st century, gave birth to a new sector known as…
Chatbots, automation greet candidates scouting for jobs
Chatbots might well be a gateway to jobs as more companies embrace new hiring strategies and automation to assess behavioural…
Digital, an important contributor to having one of the Industry’s lowest expense ratio for ICICI…
ICICI Prudential Life has taken a slew of digital initiatives in the areas of customer onboarding, robotic process automation and…
How chatbots are changing the customer service business
Today, the cost-effectiveness of customer service is measured in terms of the ability to reduce the number of customer calls and…