In the future, AI agents must be properly monitored to prevent digital harassment and frustrating… Express Computer Jan 25, 2019 Gartner, Inc. predicts that, by 2021, 70 percent of organizations will assist their employees’ productivity by integrating AI in…
HDFC Bank bets on AI as core technology, shares Nitin Chugh, Country Head of Digital Banking, HDFC… Salvi Mittal Jan 25, 2019 Nitin Chugh, Country Head - Digital Banking, HDFC Bank, shares how the bank is including emerging technologies like AI and RPA,…
25 percent of digital workers will use Virtual Employee assistants daily by 2021, predicts Gartner Express Computer Jan 9, 2019 Examples include Amazon's Alexa for Business helping employees delegate tasks such as scheduling meetings and logistics…
Thrust on new technologies for streamlining stocks trading at Motilal Oswal Salvi Mittal Nov 15, 2018 In an exclusive interview with Express Computer, Pankaj Purohit, CIO, Motilal Oswal talks about how the group is devising new…
How AI is helping in personalisation of services Express Computer Sep 19, 2018 AI as a technology has the capacity to build an amalgamated view with a profound comprehension for every client at an individual…
Picking the right bot platform – where to start? Express Computer Aug 17, 2018 With plenty of chatbot platforms to choose from, the task of selecting the right bot platform has become trickier than ever. Read…
How bots are changing the rules of the BFSI industry Express Computer Jul 17, 2018 The last wave of technology disruption that took place at the turn of the 21st century, gave birth to a new sector known as…
Chatbots, automation greet candidates scouting for jobs Mohit Rathod Jun 11, 2018 Chatbots might well be a gateway to jobs as more companies embrace new hiring strategies and automation to assess behavioural…
Digital, an important contributor to having one of the Industry’s lowest expense ratio for ICICI… Abhishek Raval Apr 18, 2018 ICICI Prudential Life has taken a slew of digital initiatives in the areas of customer onboarding, robotic process automation and…
How chatbots are changing the customer service business Abhishek Raval Apr 3, 2018 Today, the cost-effectiveness of customer service is measured in terms of the ability to reduce the number of customer calls and…