cloud telephony

An Analysis Of 150 Million Calls Uncovers The State of Call Centers in India in 2020

In an interaction with Express Computer, Chaitanya Chokkareddy, CIO, Ozonetel, provides details on digitalisation of contact…

By Karan Chhabra, CEO Servetel One of the most useful technologies for any business is cloud telephony. More and more companies…

But despite companies’ best efforts to deliver exceptional customer service, it’s common for customers to grow irate. While…

The adoption is here and on the rise, but there is still not complete awareness about what cloud telephony is and how it can help…

Knowlarity Communications has acquired Mumbai headquartered Sunoray Solution's Cloud Telephony business, for an undisclosed…

Archaic regulations stunting the growth of cloud technology

Industrybuying will use range of services, which entails multi-channel cloud contact center with ACD & Dialers, missed call,…

As a nation which is home to more than 2 million SMBs, Exotel has seen huge growth coming from the Indian market for its cloud…

The association is aimed at enabling to tap the advantages of cloud telephony. The absence of these technologies and services…