Conversation Intelligence: Unlocking Revenue Potential for Contact Centers Express Computer Feb 21, 2023 Deployment of advanced technology such as the Conversation Intelligence platforms proves to be the real game-changers for contact…
Uniphore, conversational AI and automation company acquires Hexagone Express Computer Feb 9, 2023 Uniphore announced that it has acquired Hexagone, which fuses various voice, visual and text-based data to provide AI-derived…
Movius Conversational AI to Partner spocto’s debt support and risk mitigation platform Express Computer Dec 13, 2022 Movius, a leader in cloud-based secure mobile communications, has announced that its conversational artificial intelligence…
Putting the Human Touch in Digital Banking Experiences Express Computer Feb 10, 2022 Cultivating deep emotional connections to products and brands is what drives customer loyalty and business growth. For banks to…
The future workforce: how conversational AI is changing the game Express Computer Jan 19, 2022 In the wake of the pandemic, AI tools have exemplified their potential. Virtual communication has become the norm now, and bots…
Amplify.ai launches industry’s first AI-driven Comment Moderation SaaS solution Express Computer Mar 17, 2021 Amplify.ai, a leader in Conversational AI, has announced the launch of the industry’s first AI-driven Comment Moderation SaaS…
SaaS Industry in India: Thriving in a data-driven world Srikanth RP Feb 19, 2021 India’s SaaS revenue has reached $3.5 billion as of FY2020, with 75% of it coming from global sales. That’s a huge number and only…
Cloud is fundamental to our business success: A K Gupta, ED – IT Services, IFFCO Srikanth RP Feb 10, 2021 One of the world’s largest manufacturers of fertilizers has used the power of Oracle cloud to empower its employees and customers;…
Employees turn to chatbots post pandemic: Over 40% increase in AI-driven chatbot queries Express Computer Jan 5, 2021 With the emergence of work-from-home and distributed models this year, organisations are witnessing an increased interest in…
Airtel buys 10% stake in conversational AI startup Voicezen IANS May 22, 2020 Bharti Airtel has said that it has acquired a 10 per cent stake in Voicezen, an early stage startup focused on conversational AI…