Browsing Tag

Ozonetel

Ozonetel integrates ChatGPT to completely transform AI orchestration in Contact Centers

Ozonetel, a pioneer in cloud communication, is now ChatGPT-enabling Contact Centers to revolutionize Customer Experience. In an…

Ozonetel, a leading omnichannel customer experience platform provider is leveraging ChatGPT and Generative AI and has built a…

Ozonetel has recently partnered with Truecaller to offer Verified Business Caller ID solutions as a part of its solutions suite.…

An Analysis Of 150 Million Calls Uncovers The State of Call Centers in India in 2020

53% businesses reported a drop in productivity of call center agents

Gairika Mitra Aug 18, 2020

In an interaction with Express Computer, Chaitanya Chokkareddy, CIO, Ozonetel, provides details on digitalisation of contact…

Companies Can Now Set Up Call Centers with CloudAgent Mobile App

With our country of 1.3 billion people under lockdown now, we are seeing individual houses turning into workplaces

Ozonetel, India’s leading provider of on-demand cloud communication/telephony solutions, has launched an AI-powered Speech…

Ozonetel’s Speech Analytics Dashboard tracks and displays a call center agent’s speech rate, speech volume, and the customer…