Redefining Customer Experience with AI Express Computer Dec 13, 2024 By: Saurav Bhaik, Founder & CEO, Tagbin Services Customers increasingly want more personalised experiences than just…
Customer Satisfaction Rises as Intelligent Virtual Assistants Address Service Frustrations, Kore.ai… Express Computer Oct 25, 2023 A new customer experience benchmark report from Kore.ai, the world’s leading enterprise AI platform and solutions provider,…
We Bot This: The future of AI-powered virtual assistants and communication agents Express Computer Mar 13, 2023 Given the pace at which technology is evolving, however, it is not too hard to imagine AI-powered agents taking over more tasks…
Leveraging AR/VR and other emerging technologies to elevate customer experience Express Computer May 26, 2022 Written By: Devvrat Arya, Vice President of Technology, Pepperfry Since the advent of the pandemic, there has been a paradigm…
Virtual assistants simplify insurance operations in Reliance General Insurance Govind Choudhary Feb 4, 2022 In an exclusive video interview with Express Computer, Gaurav Chaudhri, CTO, Reliance General Insurance shares insights from the…
Top marketing trends to help grow your digital business Express Computer Mar 24, 2020 From voice-powered search to the increasing use of AI, here is a list of the key marketing trends that you must take advantage of…
“A Chatbot Should Have A Personality,” Says Magnus Revang, Gartner Radhika Udas Mar 4, 2020 In an exclusive interview with Express Computer’s Radhika Udas, Magnus Revang ( VP Analyst at Gartner) speaks about the factors to…
Gartner’s Mumbai Summit Begins With Key Speakers Highlighting On Emerging Technology Radhika Udas Mar 3, 2020 Global Research and Advisory firm Gartner Inc’s two-day event “Gartner Application Architecture, Development and Integration…
Alexa can aid doctors during surgeries IANS Mar 25, 2019 Amazon Echo with in-built Alexa or Google Home smart speakers can not only play your favourite songs at home but can also assist…
25 percent of digital workers will use Virtual Employee assistants daily by 2021, predicts Gartner Express Computer Jan 9, 2019 Examples include Amazon's Alexa for Business helping employees delegate tasks such as scheduling meetings and logistics…