Axis Bank crosses a milestone of 1 million customers on ‘WhatsApp Banking’
This simple and convenient form of banking has seen a great adoption amongst customers with an average daily active user count of…
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Amidst WhatsApp privacy concerns, banks exploring WhatsApp based bill payment platform
Banks are currently running PoCs for WhatsApp based payment platform
Bank of Baroda Launches WhatsApp Banking
The services offered by the bank via WhatsApp will be balance inquiry, mini statement, cheque status enquiry, cheque book request,…
Banking upon digital: IndusInd Bank’s innovations to redefine customer experience
In an interaction with Express Computer, Sudhakar Ramasubramanian, Chief Digital Officer, IndusInd Bank, explains the shift in…
ICICI Bank launches banking services on WhatsApp
ICICI Bank today announced the launch of banking services on WhatsApp to enable its retail customers to undertake a slew of…
Customer takes centre stage in digital strategy of Kotak Mahindra Bank; CDO Deepak Sharma explains…
Keya, India’s first voice bot in the banking sector, handles more than a million interactions every month and successfully…