In an exclusive conversation with Express Computer, Rajeev Taneja, CIO, Honda Motorcycle, shares his insights on the digital transformation journey in his organisation, and the significant impact of emerging technologies on the manufacturing sector’s productivity and efficiency. He highlights the role of AI-powered chatbots and virtual assistants in enhancing the customer experience (CX). Additionally, advancements in supply chain management and real-time monitoring have been crucial. The implementation of 5G technology has enabled IoT and connected machines, further revolutionising operations. He further emphasises that these technologies have significantly uplifted the manufacturing sector’s productivity and efficiency, streamlining processes and fostering innovation and growth.
For watching more videos, subscribe to our channel: https://www.youtube.com/@ExpComputerEC
