IS 2019 THE YEAR OF THE HUMAN? AI Backlash or Harmony
Speaker: Rajiv Garg, Senior Solutions Consultant – Customer Engagement and Support - India, LogMeIn
Author
Amplify Agents to transform CX in customer service
Customer Support Representatives (CSR’s) are the bridge between customers and the company
Screening the backgrounds of gig workers would enhance dependability
Gig economy helps companies in various ways like staff reduction, cost to maintain the employees, saving resources like provident…
Why Managed Security-as-a-Service is the Next Big Thing
Leveraging the power of cloud to provide security and compliance services, Security-as-a-Service (SeCaaS) is emerging as a viable…
Ransomware-as-a-Service, IoT attacks and cryptojacking on a rise: Report
New data found an escalation in ransomware-as-a-service, open-source malware kits and cryptojacking used by cybercriminals
HPE announces $500 million investment in India
This investment will enable the company to grow its operations, manufacturing and employee base in the country, increase its…
Delphix launches R&D centre in India to support growth for DataOps
Delphix Corp, a Silicon Valley-based MNC, has announced the launch of its new R&D centre in India
Microsoft hosts world’s largest private Hackathon
Microsoft India is hosting the sixth edition of its annual One Week Hackathon 2019, the largest private hacking event in the world
NetApp Excellerator Powers Futuristic Technologies Through Business Alignment
So far NetApp Excellerator, a corporate accelerator program with a focus on data-driven technologies, has mentored 24 such…
Pine Labs opens its in-store payment APIs to developers
Pine Labs, a merchant platform company, has announced the opening of application program interface (API) of its Android-based…