How can India take a leadership role in digital enablement for businesses globally?
By: Milind Shah, Managing Director, Randstad Digital
The digital revolution is sweeping across the globe and businesses are…
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Zendesk First in CX industry to offer outcome-based pricing for AI agents
Zendesk, Inc., the company providing the most complete AI solution for CX on the market, today announced the introduction of…
Redington and AWS introduce Red.AI, a new initiative to accelerate GenAI innovation
Redington Limited (Redington) has collaborated with Amazon Web Services India Private Limited (AWS) to introduce Red.AI, a new…
Role of GCCs in driving digital innovation and transformation through AI
By Subhobroto Ghosh - Director - Data & Analytics
Global Capability Centers (GCCs) have emerged as significant digital…
ServiceNow to unlock 24/7 productivity at massive scale with AI agents for IT, customer service,…
ServiceNow announced its plans to integrate Agentic AI into the ServiceNow platform and unlock 24/7 productivity at massive scale…
Salesforce unveils Agentforce–What AI was meant to be
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Accelerating transformation: Cloud solutions for today’s challenges
Enabling the world to start operating remotely overnight, cloud more than proved its worth during the pandemic. And it continues…
LIC appoints Infosys to build its NextGen digital platform
Life Insurance Corporation of India (LIC) has undertaken a digital transformation programme named DIVE (Digital Innovation and…
The age of vulnerability calls for urgent cybersecurity measures
By Anshuman Sharma, Director - VTRAC, Cybersecurity Consulting Services, Verizon Business
India's digital economy is…
96% Of Indian midmarket businesses are already prioritising GenAI, faster than rest of world: SAP…
At SAP Now, the second flagship customer event in India this year, SAP unveiled new midmarket AI research revealing 96% of Indian…