Genesys unveils industry’s first agentic virtual agent built on large action models
Genesys has announced what it calls the industry’s first agentic virtual agent powered by large action models (LAMs), signalling a…
Harshal Yashwant Desai is currently an Assistant Editor at Express Computer. Previously, he has contributed to various B2B publications covering topics such as Governance, Banking, Public Sector Undertakings, Smart Cities, Healthcare, and the Process Industry, among others.