The ethics of AI in customer experience: Personalisation vs privacy
Artificial intelligence (AI) has revolutionised customer experience (CX) by enabling businesses to deliver highly personalised…
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Explore the latest artificial intelligence news on Express Computer’s AI category page. Stay updated with AI news today, exploring groundbreaking innovations, advancements, and insights shaping the future.
Convin introduces AI phone calls to automate customer interactions, delivering 60% cost reduction
Convin announces the launch of AI Phone Calls, an AI solution designed to automate customer calls, reduce costs, and accelerate…
Establishing a robust and reliable framework for enterprise-level GenAI
In early 2022, few could have predicted that Generative AI (GenAI) would soon be capable of writing intelligently on almost any…
How RoboEconomy will drive India’s global market dominance
The world is entering an era where robotics and AI are not just tools of convenience but primary drivers of economic growth and…
My vision is to create a digital twin of our entire operations, from design and manufacturing to…
In this insightful interaction, Vijay Balakrishnan, Chief Digital and Information Officer, Godrej Enterprises Group, delves into…
Optimise and Maximise with AI
By John Premkumar, Vice President & Service Offering Head – Digital Experience at Infosys
Under pressure from demanding…
The Role of AI in medical learning: How chatbots and digital assistants are reshaping education
By Ankit Vij, Managing Director of DigiNerve
Artificial Intelligence (AI) is revolutionizing industries globally, and medical…
Emerging Threats, AI Risks, and the Future of Digital Defense: Insights from Sundar Balasubramanian,…
With organizations facing an unprecedented surge in cyberattacks—averaging 3,291 attacks per week, significantly higher than the…
How Tata Motors is revolutionising the automotive industry with cutting-edge technology and…
In an exclusive conversation, Sven Patuschka, Chief Technology Officer of Tata Motors Passenger Vehicles and Tata Passenger…
India’s Full Potential for AI Innovation
By Dr Ashok Bardhan, Economist and Romi Mahajan, CEO ExoFusion
In late January, a fleet- footed Chinese startup sent shockwaves…