7 Ways to Improve Planning in Contact Centers
In order to ensure strategic CX, planning is critical to maintaining and improving a business's customer service operations. Due…
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Leveraging the Advantages of an End-to-End Managed Services Model
The pandemic increased digital-first interactions globally, and its effects continue to resonate.
Our digital-first strategy is driving growth and innovation: Jyothirtlatha B, CTO, Godrej Capital
Godrej Capital, the financial services arm of the Godrej Group, has a digital-first approach and a strong focus on…
The First 90 days of the CIO in a new organization
The CIO role is to set an aspiring vision for the organization, define the guidelines, and get out of the way to enable…
Professionals with super-niche skills high in demand as India Inc. fights rising attrition: Quess…
With the rapid rise in the adoption of digital technologies shaping India’s techade across domains, the demand for skilled talent…
Gartner Says Worldwide RPA Software Revenue to Reach $2.9 Billion in 2022
RPA Vendors Embrace Hyperautomation-Enabling Technologies for Growth
Learnbay Introduces the Domain Specialization Program to Help Professionals Make Sustainable Career…
Learnbay, an edtech start-up offering new-age tech upskilling and reskilling programs, has introduced a new feature of Domain…
IceWarp suggests CIOs Embrace the All-in-One Concept for Enhancing the Productivity of their…
IceWarp users save countless hours every week compared to other platform users for routine tasks
Spare8 raises $7,70,000 in a pre-seed round led by 2am VC
VC, a US-based early-stage venture capital firm, along with Broom Ventures, Incisive Ventures, Varanium Capital, and Magic Fund,…
Risk and Challenges associated with cloud migration in the insurance sector
In a physical-intensive industry like insurance, we have seen digital adoption increase tremendously across customers, channel…