Express Computer
Home  »  News  »  LogMeIn Reimagines Customer Engagement with Virtual CXNext 2020

LogMeIn Reimagines Customer Engagement with Virtual CXNext 2020

0 147

LogMeIn has announced that CXNext: Engagement Redefined has been transformed into a live, global virtual event taking place on May 12, 2020. CXNext will bring together industry leaders and experts across customer experience (CX), IT and digital experience to share inspiration, strategy frameworks, and real-time insights to reimagine the customer experience from start to finish.

“CX is a journey, not a single moment in time. And if there is anything the past few months have taught us, it’s that journeys take detours. Businesses across every industry have had to transform what engagement and support means for their customers and employees in the face of disruption,” said Ryan Lester, Senior Director, Customer Experience Technologies at LogMeIn. “In transforming CXNext from an in-person event to a virtual experience, it is enabling us to bring the global CX and business community together to share our collective experiences in managing this new era of uncertainty and to also discuss the opportunities that lie ahead that will truly enable us to redefine the next evolution of CX.”

At CXNext, attendees will see firsthand how customer service and support leaders are transforming their organizations and creating amazing experiences. CXNext will offer interactive components with live and on-demand content, collaborative engagement through surveys and polling as well as one-on-one networking opportunities and small group discussions. Attendees will come away with valuable insights from experts on the frontlines of CX to build their own playbook to drive their CX strategy.

The event agenda features a dynamic line-up of speakers from LogMeIn, customers and industry thought leaders, including the following and more:

  • Bill Wagner, CEO, LogMeIn
  • Adam Toporek, President, CTS Service Solutions
  • Jeannie Walters, CEO and Founder, Experience Investigators
  • Patrick Quinlan, Senior Manager, Self-Service & Analytics, Citrix
  • Joli Hensley, Manager of Digital Channel, Advia Credit Union

To close out the event, LogMeIn will announce the winners of the inaugural CXNext Catalyst Awards, which honor individuals and companies who have transformed their business and redefined engagement through innovative customer experience initiatives. The awards recognize exceptional accomplishments across three categories: CX Team of the Year, CX Industry Disrupter and Outstanding Woman in CX.

Get real time updates directly on you device, subscribe now.

Leave A Reply

Your email address will not be published.

LIVE Webinar

Digitize your HR practice with extensions to success factors

Join us for a virtual meeting on how organizations can use these extensions to not just provide a better experience to its’ employees, but also to significantly improve the efficiency of the HR processes
REGISTER NOW 

Stay updated with News, Trending Stories & Conferences with Express Computer
Follow us on Linkedin
India's Leading e-Governance Summit is here!!! Attend and Know more.
Register Now!
close-image
Attend Webinar & Enhance Your Organisation's Digital Experience.
Register Now
close-image
Enable A Truly Seamless & Secure Workplace.
Register Now
close-image
Attend Inida's Largest BFSI Technology Conclave!
Register Now
close-image
Know how to protect your company in digital era.
Register Now
close-image
Protect Your Critical Assets From Well-Organized Hackers
Register Now
close-image
Find Solutions to Maintain Productivity
Register Now
close-image
Live Webinar : Improve customer experience with Voice Bots
Register Now
close-image
Live Event: Technology Day- Kerala, E- Governance Champions Awards
Register Now
close-image
Virtual Conference : Learn to Automate complex Business Processes
Register Now
close-image