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Workday strengthens India operations as adoption of AI-driven enterprise platforms grows

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Workday has outlined plans to expand its presence in India, identifying the country as a key location for product development, AI research and customer support as enterprises accelerate adoption of AI-driven platforms. The company, which currently has teams in Pune, Chennai and Mumbai, expects its India workforce to exceed 1,200 by the end of the financial year and intends to open additional offices in Delhi and Bengaluru in FY27. This phase of expansion will be overseen by Sunil Jose, recently appointed president for India, who will focus on strengthening local operations and guiding Workday’s engagement with customers undergoing digital and AI-led transformation. Workday also said that India-based teams continue to contribute to a range of global initiatives across engineering, professional services and customer experience.

The company confirmed that an India-region data centre on Amazon Web Services will be available for provisioning new customers from December 2025, with migrations from other regions expected from early 2026 following required approvals. Workday executives said these developments reflect the growing scale of its customer base in India, where monthly active users exceed 3.8 million. Organisations such as Genpact referenced the role of Workday in consolidating finance and HR operations on a unified cloud-based platform to support large-scale global functions. Workday stated that India will remain central to its long-term strategy as it seeks to develop an AI-enabled platform designed to help enterprises manage people, financial processes and emerging agentic workflows more efficiently.

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