Alcatel-Lucent Enterprise enhances its ‘Rainbow’ collaboration platform
Alcatel-Lucent Enterprise has upgraded its cloud-based video and communications platform Rainbow to enhance user experience and…
How Housing.com is augmenting tech innovations for operations and customer experience
In an interaction with Express Computer, Anand Thakur, Group CTO, Housing.com, Makaan.com, and PropTiger.com, talks about the…
Digital Technology Senate: BFSI CEOs discuss digital strategy in the times of COVID-19
Nitin Chugh, MD and CEO, Ujjivan Small Finance Bank discussed the importance of customer experience and Hardayal Prasad, MD and…
West Bengal Govt’s Dept of IT and Electronics launches android app for easy scanning and…
The Department of Information Technology and Electronics, Govt. of West Bengal takes this opportunity to announce the release of…
Evolving Customer Expectations Drive Adoption Of Visual Engagement Tools
Forrester conducted an online survey with 300 respondents at the manager level or higher in customer experience/support,…
GoToTraining – Train Anywhere
Whether you’re new to training or a veteran, GoToTraining is the right solution for training in a classroom, virtually or in a…
GoToWebcast for Education
The traditional brick-and-mortar classroom is increasingly giving way to online learning environments. From recruiting and…
Global Healthcare Company Improves Technology Operations with Bold360
Bold360 enhances the internal technology experience for employees at global healthcare company through live chat and AI-powered…
Bold360 Rapid Response Website Self-Service Bot
The COVID-19 (Coronavirus) pandemic is an unprecedented situation and creating numerous challenges around how information and…
IIT Roorkee collaborates with WileyNXT to curate AI in banking programme
India's first -of -its- kind AI for banking online programme will offer joint certification from IIT Roorkee and WileyNXT