Better customer care on Twitter leads to nearly 20% increase in customer satisfaction
The study, "The Voice of the Customer: Managing Customer Care on Twitter," looks at data from Twitter service accounts for the…
K’taka for retaining leadership position in tech, innovation with new IT policy
The Karnataka government aims to retain the leadership position in technology and innovation with its new IT policy for 2020-25,…
Google Maps using DeepMind AI to predict your arrival time
As people traverse over 1 billion kms with help from Google Maps in more than 220 countries, the company is using artificial…
Bengaluru airport’s passenger flow system to cut waiting time
Kempegowda International Airport Bengaluru (KIAB) has introduced a technology-based passenger flow management system to cut down…
S Korean regulator to inspect how telcos handle user location data
South Korea’s telecommunications regulator will inspect the country’s three major telecom operators on their handling of user…
Facebook unveils AR glasses with ‘auditory superpowers’
Facebook has unveiled a new prototype of Augmented Reality (AR) glasses that amplify what the wearer aims to hear and silence…
Huawei will invest in chip arm Hisilicon despite US ban: CEO
Despite the US ban, Chinese behemoth Huawei will keep investing in its chip arm and help partners in chip manufacturing,…
Samsung bags its biggest $6.6bn network supply deal from Verizon
Samsung Electronics on Monday said it will supply network equipment to US telecommunications giant Verizon for $6.6 billion which…
Organisations to implement Data Fabric to combat data-related concerns; rise in requirement amid…
Data storage has become a major concern for the digital era. Though the IT companies are gaining a huge tract, however, with this…
Will technology continue to ride the wave or are there signs of normalcy
One of the very few functions that had just as much work on their plate and in fact more work relative to the pre-COVID era has…