Amplify Agents to transform CX in customer service
Customer Support Representatives (CSR’s) are the bridge between customers and the company
Screening the backgrounds of gig workers would enhance dependability
Gig economy helps companies in various ways like staff reduction, cost to maintain the employees, saving resources like provident…
Why Managed Security-as-a-Service is the Next Big Thing
Leveraging the power of cloud to provide security and compliance services, Security-as-a-Service (SeCaaS) is emerging as a viable…
LinkedIn to migrate the workload to Microsoft Azure
LinkedIn, which has over 645 million members and 20 million jobs to trade for, is finally moving its entire workload to the…
IIT scientists devise robotic hand for paralytics
The scientists at the IIT-Kanpur have ventured into the world’s first robot hand for the rehabilitation of stroke patients and…
IIT Kanpur inks pact with Ericsson to tackle Delhi pollution with IoT solution
Indian Institute of Technology, Kanpur (IIT Kanpur) has entered into a partnership with Swedish telecom gear maker Ericsson to…
Slapped with $5bn fine, Facebook to appoint chief privacy officer
After reaching a $5 billion settlement with the US Federal Trade Commission (FTC), Facebook said it will set up a new privacy…
India, China to pip US in tech innovations: Survey
By 2035, self-driving cars will be more common than individually owned automobiles while India and China will surpass the US as…
India Inc key stakeholder in strengthening Indo-US ties and creating jobs
The Indian IT industry is an important stakeholder in promoting business relations between India and the US as it contributes to…
Facebook agrees to pay US$ 5 billion penalty for privacy violations
In addition to paying the record US$ 5 billion in penalty, Facebook has also agreed to submit itself to new restrictions and a…