Sutherland Global leverages Speech Analytics from Verint to improve compliance in collections…
The speech analytics solution analyzes millions of customer interactions in a near real time basis and provides valuable insights.…
4 Steps to Protect Yourself from Credit Fraud and Identity Theft
Here are some steps you can take to stay a step ahead of fraudsters, avoid being a victim of credit fraud, and protect your online…
How CFO of Cleartrip is responding to the digital wave
In an interview with Express Computer, Indroneel Dutt, CFO, Cleartrip, discussed the impact of the digital capabilities on the…
AI and ML will be key for delivering superior customer experience: Randeep Shekhon, CTO, Bharti…
Ericsson and Airtel to further build real-world AI use cases for Network Operations
Blockchain to ensure safety of clinical trial data
Using blockchain technology, researchers, including one of Indian origin, have created a novel system that could help ensure the…
Cisco announces collaboration with Airtel to build India’s largest 5G-ready, IP-based fully…
The fully-automated IP network architecture will also give Airtel the ability to enhance its services to SMBs and enterprises in…
HPE, Samsung collaborate to accelerate 5G adoption
Hewlett Packard Enterprise (HPE) and Samsung Electronics on Friday announced a partnership to jointly provide solutions to help…
Bharti Airtel to trial Nokia’s 5G-ready fronthaul solution
Nokia announced that Bharti Airtel will trial its homogenous fronthaul solution which can support 4G, 5G and enterprise services…
Treatment via smartphone app more effective for TB patients: Study
Tuberculosis (TB) patients are more likely to adhere to treatment administered over video on a smartphone than through…
Indo-Russian lunar mission to boost AI industry: AI solutions firm
An Indo-Russian joint lunar mission is expected to give a major boost to the artificial intelligence (AI) industries in both…