AI is undoubtedly revolutionising contact center efficiency, but it also introduces new ethical considerations—a natural outcome…

Readywire has announced that its AI-driven cloud-based ERP solution is not only transforming the way automotive dealerships manage…

Pure Storage announced the expansion of its FlashArray portfolio with the launch of the FlashArray//C20 system.

By Shubham Baranwal, Co-Founder & Director, Nibrus Technologies One of the most impactful implementations of the massive…

By Srividya Kannan, Founder and CEO, Avaali Solutions The Karnataka GCC Policy 2024-2029 reflects the state government’s…

In an exclusive interview, Abhay Kumar Singh, Secretary of the Department of Information Technology, Government of Bihar, sheds…

Ascendion announces the launch of its state-of-the-art AI Studio in Hyderabad, marking a strategic milestone in its expansion…

Check Point Software Technologies Ltd. announced the new Check Point Quantum Firewall Software R82 (R82) and additional…

Zendesk’s 2025 Customer Experience (CX) Trends Report reveals a pivotal shift in customer expectations: today’s consumers demand…

By: Jayaprakash Nair, Head of Analytics, Altimetrik The retail industry today is in its most dynamic avatar, with…