Over the last few months, several organizations have fallen victim to cyberattacks which have resulted in data breaches, and…

Between July and October, Acronis found that the proportion of phishing attacks has risen by 1.3x, accounting for 76% of all…

RPA has rightly been credited for helping drive some quick wins optimizing existing business processes.

WNS Limited (WNS) announced it has acquired The Smart Cube, a leader in platform-driven research and analytics (R&A) focused…

Cyber incidents top the ratings for the most critical business risks in 2022. To be able to respond to them immediately and…

The world and technology are moving at breakneck speed. Skills that were trending a decade ago are deemed almost obsolete…

Powerful Artificial Intelligence (AI ) can positively impact the world and profoundly change people's lives. I have heard from…

Toshiba Electronic Devices & Storage Corporation announced that it will construct a new back-end production facility for power…

Arete, a leading global cyber risk management company, has launched a new incident response retainer program to prepare…

Abandon rates have risen 200% since 2019: The State of Contact Centers Report 2022 uncovers contact center challenges and…