How chatbots are changing the customer service business
Today, the cost-effectiveness of customer service is measured in terms of the ability to reduce the number of customer calls and…
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AI
Kotak Mahindra Bank launches AI powered voicebot
Kotak Mahindra Bank today announced the launch of Keya – India’s first AI-powered voicebot in the banking sector. Keya comes…
HDFC Life is bullish on blockchain, AI and bots
Going ahead with its third phase of digital strengthening, HDFC Life is committing itself to adoption of emerging technologies.…
Central task force on AI recommends setting up of N-AIM
A central task force on artificial intelligence (AI) has suggested creating a National Artificial Intelligence Mission (N-AIM)…
Max Bupa and Vizury introduce predictive AI algorithm for personalized customer experience
Max Bupa Health Insurance has for the first time introduced personalized experiences for its customers across multiple marketing…
SAMCO Securities launches the StockNote app – simplifying trading and investing
Powered by the Giga Trading Engine, it uses artificial intelligence, machine learning and advanced analytics to empower retail…
Kotak Mahindra Bank seeks to chart new digital charter using Artificial Intelligence
Kotak Mahindra Bank (Kotak) today announced its vision for the Future of Finance in the presence of Nandan Nilekani – who led the…
Blockchain can resolve inefficiencies in India’s current trade finance system:…
Implementing digital technologies such as blockchain, artificial intelligence (AI), machine learning and robotic process…
AI, IoT and VR technology to disrupt travel and Tourism Industry
Technology is fostering a change in the travel and tourism industry regarding how companies interact with customers.
CRIS drives technology enablement at Indian Railways
India has the fourth longest railway network in the world; and Center for Railway Information Systems (CRIS), the ICT arm of…