customer experience

Salesforce announced Agentforce 2.0: the newest version of Agentforce, the first digital labor platform for enterprises — a…

By: Saurav Bhaik, Founder & CEO, Tagbin Services Customers increasingly want more personalised experiences than just…

Sinch reports that brands’ interest in Rich Communication Services (RCS) and RCS Business Messaging (RBM) is now rising rapidly.  …

Max Life Insurance Company Ltd has announced a strategic partnership with Rebuscode, a wholly owned subsidiary of Numr Canada.…

By: S Swaminathan, CEO, GS1 India   The application of 2D barcodes for electronic labeling is changing how product information…

Technology, today, forms the backbone of every enterprise big or small. Boardroom discussions, where IT once took a backseat, now…

By: Raahul Seshadri, Director-Engineering, WebEngage  In the chronicles of business history, effective communication has always…

In a recent move, Meridian Solutions joined hands with LeadSquared to enhance the CRM buying and implementation journeys for…

In the rapidly evolving landscape of the Indian automobile manufacturing industry, digital transformation has emerged as a pivotal…

The digital revolution has indeed transformed not just businesses but the very basis of business-customer interaction. Today,…