customer experience

This collaboration aims to engage customers with a unified experience and drive aggressive retail led growth for the Bank

SAS’ Nirlap Vora, Associate Director- Customer Advisory, SAS India explains why it is imperative for OEMs to realize,…

A modern data platform can act as a catalyst to embark on customer success journey

Zendesk, Inc. (NYSE: ZEN) released new research in partnership with Enterprise Strategy Group (ESG) that shows how companies in…

An inspirational e-book that shares the perspectives of India’s top enterprises across different sectors!

As the Covid-19 pandemic shifts customer behaviour in the insurance sector, Aviva has witnessed significant surge in adoption of…

Uniphore, an early leader in Conversational Service Automation, has announced that it will be providing its advanced…

Teleperformance has expanded its global operating model via TP Cloud Campus. Teleperformance India has launched three hubs as a…

One of India’s biggest B2B commerce marketplace, ShakeDeal has been emphasising on digital-first and customer centric processes.…