customer service

Digital transformation initiatives have enabled IIFL Securities to climb to the 9th position from the 12th, in just seven-eight…

Automation Anywhere introduced Automation Anywhere solutions for Contact Centers- a cloud-native, AI-driven automation solution…

Acko Insurance will leverage Kapture’s advanced CRM capabilities to streamline its customer support processes

Customers can simply message,“Hi” from their Whatsapp number to 8806727272 and avail more than 20 services on their policy

‘khUshi’ has the ability to understand customer intent and provide tailored responses to the users. khUshi can interact with…

The Indian Overseas Bank recently launched a sound pressure level meter, an IoT device initiative to solve customer grievances at…

To increase customer satisfaction at the branch, IOB has introduced three initiatives with IoT

The AI platform offers customers a highly personalized travel booking experience

Our Hyve Care proposition of pick-up & drop across the country addresses the customer service issue most effectively. Our…

Industrybuying will use range of services, which entails multi-channel cloud contact center with ACD & Dialers, missed call,…