Can Agentic AI build genuine connections in business conversations?
By: Krishna Tammana, CTO, Gupshup
There is an inherent contradiction in how we interact with AI: we simultaneously expect it to…
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How the resurgence of RCS is shaping business-customer interaction?
By: Inderpal Singh Mumick, EVP Telecom - Gupshup
The flash-animated emoticons of the early 2000s marked an ambitious yet…
Gupshup launches platform for Ads that click to WhatsApp with full-funnel attribution and AI-powered…
Gupshup, the world's leading conversational engagement platform unveiled its latest product, Click-To-WhatsApp Ads Manager, a…
AI allows us to do things today that were not possible just a few years ago: Krishna Tammana, CTO,…
Gupshup, a leading conversational engagement platform, recently hired its first-ever Chief Technology Officer, Krishna Tammana who…
Gupshup acquires OneDirect, the Leading Omnichannel Customer Service Platform for Global Businesses
Acquisition strengthens Gupshup’s suite of conversational tools with a unified, intelligent Agent Assist inbox
Gupshup acquires AskSid, a Leading Conversational AI platform for Ecommerce and Retail Companies
Acquisition strengthens Gupshup’s AI-powered conversational solutions for Ecommerce, Retail and Consumer Goods industries
Gupshup unveils its new brand identity at MWC, Barcelona
Gupshup introduced a new brand identity at the Mobile World Congress in Barcelona. The new brand identity consists of new logo…
Gupshup and Truecaller partner to help enterprises improve customer experience
Gupshup, a firm in conversational engagement, announced a technology partnership with Truecaller, the global platform for…
Gupshup acquires Knowlarity Communications
With the addition of Knowlarity’s products, businesses will now be able to build seamless conversational experiences across both…
Indian messaging platform to build payments solution for feature phones
The solution uses APIs or encrypted SMS to enable UPI payment through BillPay SMS, QR Code, or contacts