Exploring the Frontiers: PNB MetLife’s Commitment to Innovation, Agility, and Technological…
In an exclusive interview with Express Computer, Vineet Maheshwari, Chief Strategy Officer and Interim Chief Information Officer,…
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Our lessons from the Covid 19 crisis: Samrat Das, CIO, PNB MetLife
Given the unprecedented situation, PNB MetLife is taking a series of initiatives focused on employee safety, continuity of…
PNB, HDFC, and ICICI Banks Have Been Using These Technologies To Improve Services
Efforts taken by the Reserve Bank of India to draft initiatives that are in favour of adopting new technologies have been serious.…
AI powered app at PNB MetLife gives a fillip to customer service
In an exclusive interaction with Express Computer, Samrat Das, CIO, PNB MetLife Life Insurance Company speaks about the strategy…
PNB MetLife’s e-Branch initiative cuts customer acquisition costs by half
The cost of issuing a policy through digital mode is significantly lesser than the cost of policy submitted through the…
PNB Metlife launches customer service app, Khushi
‘khUshi’ has the ability to understand customer intent and provide tailored responses to the users. khUshi can interact with…
PNB MetLife’s virtual reality platform set to take customer service to new level
The insurance firm has launched conVRse, a first-of-its-kind Virtual Reality (VR) based customer service platform, that enables…