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Nitin Chugh, MD and CEO, Ujjivan Small Finance Bank | Digital Technology Senate – BFSI Week

Name: Nitin Chugh, MD and CEO, Ujjivan Small Finance Bank | Digital Technology Senate - BFSI Week
Uploaded: 2020-06-30
Channel: Express Computer
Description: Key Highlights:+ A major trend today is based around data, and companies want to use this data for intelligence+ The experiences are now getting unbundled; simple user interface results into exceptional user experience+ Customers look at branches to

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By Express Computer On Jun 30, 2020

Key Highlights:
+ A major trend today is based around data, and companies want to use this data for intelligence
+ The experiences are now getting unbundled; simple user interface results into exceptional user experience
+ Customers look at branches to add value, with a blend of Digital and Physical – Phygital
+ We have to let customers define their experiences, instead of providing them predesigned experiences. There should be a layer of personalisation
+ Now banks are going ahead with open banking model. This is where banks must be open to partnerships with FinTech companies

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Express Computer

Express Computer is one of India's most respected IT media brands and has been in publication for 24 years running. We cover enterprise technology in all its flavours, including processors, storage, networking, wireless, business applications, cloud computing, analytics, green initiatives and anything that can help companies make the most of their ICT investments. Additionally, we also report on the fast emerging realm of eGovernance in India.

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Nitin Chugh, MD and CEO, Ujjivan Small Finance Bank | Digital Technology Senate – BFSI Week

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