Elisha Harrington, Senior Director – Chief Innovation Office, ServiceNow | Reaching the Full Potential of your Digital Transformation
Retail (QSR + ECommerce) Track | 23rd June 2021 | 9:00 AM - 7:00 PM IST | Virtual Conference
In this video:
Elisha Harrington, Senior Director – Chief Innovation Office, ServiceNow
Topic: Reaching the Full Potential of your Digital Transformation
The Future is here: Retail reimagined with ServiceNow
Key Highlights:
+ The retail industry is going through major shifts like a fast-changing workforce, the evolution of supply chain and adoption of technology.
+ AI and chatbot capabilities help to answer and resolve customer issues.
+ Secure and protect the data against risks and threats.
+ Attract, retain and protect the workforce.
+ Intelligent routing to get the requests to the right person in the right department shortens service delivery time and drives productivity.
