Saroj Kumar Tripathy, Joint General Manager, Odisha Computer Application Centre (OCAC)
Technology Sabha 2023 | DAY 2 | 26th August 2023 I Crowne Plaza, Jaipur
In this video:
Special Address: Saroj Kumar Tripathy, Joint General Manager, Odisha Computer Application Centre (OCAC)
Topic: Effective e-Governance: Government reaching Citizen
Key Highlights:
[1] The aim that we have is to ensure that no citizens should have the need to visit a government office to avail any service
[2] We have developed a single window platform OdishaOne, as citizens might be unaware of what services are provided by which departments
[3] We take a record of services that citizens are taking from different government departments. Under our Mo Sarkar initiative, government officials randomly call to take feedback from citizens
[4] We’re now going for a project to make citizens aware of their entitlements. Further, we’ve launched Jana Sunai which is a strong mechanism for grievance monitoring
[5] We have a CM’s Dashboard that shows the status of schemes offered by the Government of Odisha
