The future SOC will be built around AI agents: Charting the transformation of cyber defence with…
AI is rapidly transforming SOCs, promising to automate everything from threat detection and incident investigation to remediation.…
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The future of GCCs belongs to ‘best sourcing’: Inside the evolution of India’s GCC ecosystem with…
India's GCCs are no longer supporting global businesses from the sidelines; they are increasingly helping define how those…
Our India hub is more than just an offshore centre: In conversation with SC&H’s Hardeep Chadha…
For decades, consulting firms looked at India largely as a scale engine. Teams were built to support global operations, optimise…
When fintech becomes infrastructure: A deep dive with PhonePe’s Rahul Chari on AI, trust, and…
India’s fintech story is usually told through scale. Billions of UPI transactions. Millions of merchants. QR codes are now so…
The GCC story is expanding beyond IT and industrial giants are following the playbook
For years, global industrial companies largely viewed India through the lens of manufacturing, localisation, and cost efficiency…
70% fraud detection, 10-min go-lives: Inside Cashfree’s AI-driven payments core with Ramkumar…
As India’s digital economy matures from simple online transactions to AI-driven commerce, Cashfree Payments is evolving far beyond…
30 minutes saved per store, 1.8% sales uplift: Inside Kellanova’s AI-powered retail playbook with…
The transformation of India’s FMCG sector is no longer a story of distribution muscle alone. It is increasingly a story of data,…
60 cr touchpoints, 140 cr transactions a minute: A deep dive inside Bharti Airtel’s AI-driven…
At Bharti Airtel, the numbers offer a glimpse into the scale at which the company now operates, over 60 crore customer touchpoints…
We are not rushing to implement AI everywhere, it has to solve real problems: Nimish Chaudhary,…
The journey of Wow Momo from a single-product QSR brand to a multi-brand, omni-channel food-tech player is as much a story of…
In citizen services, security is not a feature; it is the foundation: Golok Kumar Simli, BLS…
In an era where governments are rapidly digitising citizen services, the real challenge is not merely technological scale but the…