RPA has saved 700 hours of efforts per day across processes: Hardayal Prasad, MD & CEO, SBI…
Having already deployed RPA for customer services and operations functions, SBI Card is looking at extending it to other functions…
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5G download speed nearly 3 times faster than 4G in US
5G users in the US are experiencing the highest download speed in the world, approximately three times as fast as 4G users'…
WorkKey enabling Indian firms streamline workflows, boost productivity
The idea, says Varun Bhutani who is Managing Director at WorkKey, is to bring productivity enhancements to legacy workflow…
Correct workforce management can cut costs by 5-15%: Study
Over 90 per cent companies in India believe that accurate workforce management which includes, among other things, introducing…
CarDekho selects Rezo.AI to deliver superior Customer Experience
Rezo.AI, an AI-driven platform, to deliver personalised responses through WhatsApp automation
Cyber Peace Foundation, DSCI and Google organise workshop for law enforcement officers
Cyber Peace Foundation and Data Security Council of India, with the support of Google, have collaborated to design a capacity…
Umbrella Infocare bets big on increasing enterprises’ efficiency
Umbrella Infocare helps organisations achieve speed at scale by helping them in their cloud journey. The company started helping…
How data science, ML, analytics, are key to customer journey lifecycle at Uber
In an exclusive interaction with Express Computer, Vidhya Duthaluru, Lead - Customer Obsession team, Uber India highlights the…
Telecom Dept likely to start tracking system for lost mobiles next month
The government will launch a technology solution next month to enable detection of lost or stolen mobile phones that are operating…
India to decide on Huawei’s participation in 5G trial based on security, economic interests
The government will take a call on whether to allow participation of Chinese telecom giant Huawei in the 5G trials based on the…