Kapture CX launches AI powered automatic quality assurance (QA) to scale customer service
Kapture CX has made another strategic move to transform the traditional quality assurance process with the launch of AutoQA.…
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Cyber-Physical Systems (CPS) in smart logistics
By Ayesha Katgara, Head Corporate Strategy, Jeena & Company
The logistics sector is heading towards intelligent operations,…
EDII and Infibeam Avenues Ltd collaborate to revolutionise and accelerate AI adoption for…
Infibeam Avenues Ltd, announces its second major initiative in the Artificial Intelligence space, as it enters into collaboration…
The Wellness Tech Revolution: How Technology Can be Leveraged to Ensure Employee Wellbeing
By: Anjan Pathak, CTO and Co-founder of Vantage Circle
Employee well-being stands as a paramount concern for modern…
Pocket FM teams up with ElevenLabs; launches AI Audio Series to build world’s first voice AI…
Pocket FM and ElevenLabs have joined forces to revolutionize content creation with the launch of AI Audio Series, a cutting-edge…
CCaaS solutions bring your call center to the cloud
By Pinkesh Kotecha, MD and Chairman, Ishan Technologies
In today’s customer experience landscape, delivering seamless Omni…
CERT-In and Mastercard India sign MoU for collaboration in cyber security to enhance India’s…
Indian Computer Emergency Response Team (CERT-In) is a Government organization under the Ministry of Electronics and Information…
The integration of robotics in the manufacturing process ensures a high degree of accuracy: Hari…
In today’s business world, the dual challenges of labor shortages and the need for operational efficiency are more pressing than…
Netscout and Vodafone extend relationship through multi-year network monitoring agreement
Netscout systems, INC. announced the extension of its long-term partnership with Vodafone to enhance the performance of Vodafone’s…
OpenText cybersecurity introduces carbonite cloud-to-cloud backup in India enabling organisations…
OpenText Cybersecurity introduced Carbonite Cloud-to-Cloud Backup in India enabling organisations to protect business-critical…