Kapture CX Collaborates with Google Cloud to provide superior Customer Experience across industries
Kapture CX announced its collaboration with Google Cloud to provide intelligent customer experience across industries. As part of…
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A Deep Dive into Happiest Minds’ Digital Initiatives: From Generative AI to Sustainable IT…
In an exclusive conversation with Express Computer, Sajith S. Kumar, Chief Information Officer of Happiest Minds, shares his views…
Gartner says GenAI will require 80% of engineering workforce to upskill through 2027
Through 2027, generative AI (GenAI) will spawn new roles in software engineering and operations, requiring 80% of the engineering…
The evolution of digital onboarding: How BFSI and Fintech sectors are leveraging AI for identity…
By Varun Parvathaneni, Product Manager, Jukshio Technology Innovation Pvt. Ltd
Financial institutions in the digital world are…
Scaling product innovation: From startup to enterprise
By Roopa Jayaraman, CTO & India Site Leader, Odessa
Innovation and scale are integral to a product company’s playbook; they…
Ericsson increases Vodafone Idea network share in India through major 4G and 5G deals
Indian communications service provider Vodafone Idea (Vi) has strengthened its longstanding network partnership with Ericsson…
S K Venkataraghavan joins Lenovo Solutions and Services Group, India
Lenovo India announced the appointment of S K Venkataraghavan as Director of its Solutions and Services Group (SSG). Based in…
AI in the job market necessitates continuous upskilling and reskilling
By Aarul Malaviya, Founder, Zamit
The advent of AI has been causing a transformational shift across industries all over the…
Airtel Business partners with Fortinet, launches ‘Airtel Secure Internet’ – a next-gen, secure…
Airtel Business, the B2B arm of Bharti Airtel ("Airtel"), has leveraged new-age cybersecurity solutions from Fortinet, a global…
Pioneering a new era in customer service as GenAI transforms expectations
By Mukundha Madhavan, APAC Tech Lead, DataStax
In today's competitive landscape, customer service is no longer just a…