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HR Automation: A Game Changer for Small Businesses in India

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By Dr. Ravinder Goyal, Co-Founder, Erekrut HR Automation Solutions Pvt Ltd.

Human Resources (HR) technology or HR Tech in India has witnessed significant growth and evolution over the past few years. As per a report by Verified Market Research, the market size of this sector was valued at a substantial $23.32 billion in 2021.

The same report projects an optimistic future for the HR Technology Market, forecasting its value to reach an impressive $38.36 billion by 2030. This projection implies a steady growth at a Compound Annual Growth Rate (CAGR) of 5.7 per cent from 2022 to 2030.

This growth can be attributed to the increasing adoption of HR technologies by organisations worldwide, driven by the need to streamline HR operations, improve organisational efficiency, and enhance employee experience.

Small businesses, in particular, stand to gain immensely from the adoption of HR Tech. With limited resources and manpower, these businesses often struggle with managing HR tasks efficiently. However, HR Tech can help overcome these challenges.

Here are some ways HR Tech is benefiting small businesses:

Streamlined Recruitment

One of the most significant benefits of HR Tech is the automation of the recruitment process. Traditionally, hiring new employees involves a series of time-consuming tasks, including posting job ads, screening resumes, conducting interviews, and onboarding new hires. HR Tech can automate these tasks, significantly reducing the time and effort required.

For instance, an HR Tech system can automatically post job ads on multiple platforms, screen resumes based on predefined criteria, and even schedule interviews. This not only saves time but also ensures that the best candidates are selected.

Efficient Payroll Management

Payroll processing is rife with complexities around ever-changing tax laws, salary rules and compliance risks, making it prime for payroll errors that amplify with manual calculations. HR tech eliminates such error-prone efforts through cloud-based payroll software that fully automates the entire process from timesheet management, pay structure configuration, deduction handling, taxation to final payslip generation across employee categories.

Advanced algorithms handle salary nuances, taxes and regulatory requirements accurately across locations for flawless, timely payments leading to satisfied stakeholders. Automated reminders and seamless bank transfers further ease administrative overheads. By ensuring accuracy, compliance and flexibility, technology platforms transform painful payroll tasks into an efficient, streamlined function delivering consistency both during and after growth phases.

Enhanced Employee Experience

HR technology platforms dramatically improve employee experience through user-friendly self-service portals offering instant access to personal data, paperless workflows and streamlined request fulfillment. Employees can complete tasks like leave applications, payroll changes, training enrollment and reimbursement claims digitally through their personal dashboards without relying on HR personnel.

Not only does this drive faster turnarounds, real-time visibility and increased convenience for employees, but it also empowers them to manage their own information while freeing up HR staff workload. The consumer-grade interfaces, automation and mobile accessibility of modern HR tools delivers consumer tech-like agility sought by today’s workforce across critical people processes and information access needs, thereby boosting EX, engagement and productivity.

Cost Reduction

Transitioning from manual paper-trails to automated digital systems generates substantial cost savings for HR in both direct spend and long-term productivity. Digitisation minimizes printing, storage, mailing and personnel costs of traditional paper-based processes through optimized workflows, collaborative cloud platforms and searchable document databases.
Even more impactful, streamlining critical HR functions through technology boosts organisation-wide efficiency, informed decision making, and strategic human capital management. With savings from lean operations and strategic insights combined, digitisation enables HR to squeeze more value from every dollar while also enhancing the employee experience.

Data-Driven Decision Making
Sophisticated HR technology platforms unlock a trove of people insights to drive better business outcomes through metrics tracking, anomaly detection and predictive capabilities based on historical data patterns. Key employee lifecycle metrics from recruiting funnel conversion to productivity fluctuations, diversity stats to attrition probabilities can all be analyzed by HR tech systems.
Equipped with real-time analytics dashboards and rich visualisation tools, HR leadership can slice-and-dice trends and forecast scenarios to make smarter decisions on hiring needs, retention risks, progress on DE&I goals, return on L&D programs and more both short and long-term. Unlike gut-feel approaches, data-driven decisions lead to optimized labor allocation, balanced teams and proactive planning through evidence-based insights to act upon.

The advent of HR technology is changing how small businesses manage their most valuable asset – their people. By harnessing user-friendly and intelligent software tools, companies can now streamline cumbersome workflows, eliminate repetitive administrative tasks, and devote more time to meaningful employee interactions. This not only improves overall efficiency and accuracy, but also enhances the end-to-end experience for employees.

As India’s HR tech landscape rapidly advances with innovative solutions catered to local needs, small businesses have a unique opportunity to gain a competitive edge by adopting these smart technologies. The gains are manifold – from targeted hiring to seamless onboarding, smarter payroll management to integrated learning, and analytical insights to track retention. By embracing HR technology, small businesses can unlock greater productivity, while building a responsive, empathetic and thriving work culture. The time is ripe for India’s small but mighty companies to let intelligent tools do the heavy-lifting, while they focus on what truly makes a business successful – its people.

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