In customer support, how important is First-Call Resolution for businesses?
First-Call Resolution (FCR) is a critical metric and indicator of superior customer experience. It is possible to assess customer…
EVM becomes 2nd biggest internal SSD brand in India
Hundia Info Solutions Pvt. Ltd, the brand owners of EVM, has achieved its highest-ever market share in India in the First quarter…
uKnowva Adds Over 1.5 Lakh New Users since the Pandemic as Demand for HR Technology Rises
uKnowva, a cloud-based 360-degree mobile-enabled HRMS software that helps businesses with various tasks like people management,…
Automation Anywhere Expands its Collaboration with ICT Academy to Upskill Future Workers Across…
More than 500,000 learner certifications are anticipated across 27 states over the next two years
Ambee Launches Greenhouse Gas API To Track Hyperlocal Emissions
Ambee, has launched a greenhouse gas API to track emissions at a hyperlocal level.
India’s leading Location AI startup, GEO IQ looks to expand their team by 2X in FY’23 with global…
GeoIQ, India’s leading hyperlocal location AI startup, announced its plan to expand its team by 2X in FY’23.
Leveraging DNS can help improve threat resolution cycles
For reading more interesting trends, whitepapers and perspectives on cybersecurity, please visit Security Edge
UserTesting Enhances Its Machine Learning-Powered Post-Test Analysis and Redesigns Its Platform…
Also announces the availability of the UserTesting Human Insight Platform in French as European adoption continues to grow
How deep-tech companies and young generation work together to foster an innovation led company
As you may be aware, deep tech companies are a class of early-stage businesses that develop new offerings based on tangible…
CoinSwitch, Startup Karnataka announce Blockchain Hackathon, “Building Future Cities”
CoinSwitch, in association with Startup Karnataka, and Tejasvi Surya, Member of Parliament (Bangalore South), is organizing a…