Cyber Peace Foundation, DSCI and Google organise workshop for law enforcement officers
Cyber Peace Foundation and Data Security Council of India, with the support of Google, have collaborated to design a capacity…
Umbrella Infocare bets big on increasing enterprises’ efficiency
Umbrella Infocare helps organisations achieve speed at scale by helping them in their cloud journey. The company started helping…
Digitisation leads to cost optimisation at Forbes Marshall: Dr Shantam Shukla, Lead Innovation…
Data Analytics, IoT and cloud has reined in costs incurred on materials, energy: Dr Shantam Shukla, Lead Innovation Officer,…
SAS is a Leader in the 2019 Gartner Magic Quadrant for Multi-channel Marketing Hubs
Marketers see personalisation as key to multi-channel marketing success. In response, MMH vendors are facilitating unified…
The Secrets of Delivering Exceptional Customer Experience
Customer needs, habits, buying propensity, satisfaction, financial risk appetite and other critical factors are all examples of…
The Forrester Wave™: Real-Time Interaction Management
In our 33-criterion evaluation of real-time interaction management (RTIM) providers, we identified the 12 most significant ones -…
Real-Time Analytics: The Key to Unlocking Customer Insights & Driving the Customer Experience
With analytics, brands can see the world as their customers do—and shape customer experience in real time accordingly. The reward:…
Marketing Analytics Meets AI: Six Strategies for Success
AI is a series of capabilities that include technologies such as machine learning, natural language processing, and cognitive…
The Age of Now: Creating real-time customer engagement
SAS set out to understand whether UK consumer organisations recognize the opportunity that real-time customer engagement brings,…
How data science, ML, analytics, are key to customer journey lifecycle at Uber
In an exclusive interaction with Express Computer, Vidhya Duthaluru, Lead - Customer Obsession team, Uber India highlights the…