How can India take a leadership role in digital enablement for businesses globally?
By: Milind Shah, Managing Director, Randstad Digital
The digital revolution is sweeping across the globe and businesses are…
Zendesk First in CX industry to offer outcome-based pricing for AI agents
Zendesk, Inc., the company providing the most complete AI solution for CX on the market, today announced the introduction of…
Redington and AWS introduce Red.AI, a new initiative to accelerate GenAI innovation
Redington Limited (Redington) has collaborated with Amazon Web Services India Private Limited (AWS) to introduce Red.AI, a new…
Role of GCCs in driving digital innovation and transformation through AI
By Subhobroto Ghosh - Director - Data & Analytics
Global Capability Centers (GCCs) have emerged as significant digital…
ServiceNow to unlock 24/7 productivity at massive scale with AI agents for IT, customer service,…
ServiceNow announced its plans to integrate Agentic AI into the ServiceNow platform and unlock 24/7 productivity at massive scale…
Salesforce unveils Agentforce–What AI was meant to be
Salesforce unveiled Agentforce, a groundbreaking suite of autonomous AI agents that augment employees and handle tasks in service,…
Accelerating transformation: Cloud solutions for today’s challenges
Enabling the world to start operating remotely overnight, cloud more than proved its worth during the pandemic. And it continues…
LIC appoints Infosys to build its NextGen digital platform
Life Insurance Corporation of India (LIC) has undertaken a digital transformation programme named DIVE (Digital Innovation and…
The Digital Makeover of India’s Government Sector
The government sector in India has recently experienced a significant surge in the adoption of technology and innovation. From…
AI processes are Virtual Digital Employees, which can operate seamlessly 24/7 without errors, if…
In an exclusive interaction, Kripadyuti Sarkar, Group CIO, Ambuja Neotia, highlights the company’s innovative approach to digital…