Salesforce moves to rein in ‘agent sprawl’ with expanded MuleSoft Agent Fabric Express Computer Jan 23, 2026 As enterprises race to deploy AI agents across cloud platforms and business functions, a new problem is emerging alongside the…
From automation to empathy: How Agentic AI is redefining the future of contact centres nivedan prakash Jan 23, 2026 Siddarth Shah, Director – India, Zendesk, talks about how organisations can strike the right balance between automation and human…
Shadow AI: The emerging enterprise risk that can no longer be ignored Express Computer Jan 22, 2026 As GenAI (Generative AI) accelerates across enterprises, a second parallel ecosystem has quietly taken shape: Shadow AI. Much like…
ZeroPort pitches non-IP hardware as an answer to remote access breaches Express Computer Jan 22, 2026 A growing number of high-profile cyber incidents have exposed a common weakness in enterprise remote access: the reliance on…
CrowdStrike customers see rapid payback from endpoint security overhaul: Forrester study Express Computer Jan 22, 2026 Organisations that replaced legacy endpoint security tools with CrowdStrike achieved a 273% return on investment over three years,…
Driving Pharma’s Digital Shift with Security and Compliance at the Core Atreyee Chakraborty Jan 22, 2026 As the pharmaceutical industry moves rapidly toward AI driven and data centric operations, the need for strong governance, cyber…
Step aside, Bond- Agent(ic) AI is here! Express Computer Jan 22, 2026 By Prof Avijit Raychaudhuri, Faculty member of Supply Chain & Operations Management, Indian Institute of Management, Udaipur…
Tax incentives could be the missing catalyst to push India’s GCCs up the innovation value chain Sayantan Mondal Jan 21, 2026 For more than two decades, GCCs have been one of India’s most durable economic success stories. From finance and HR to advanced…
Costly outages push financial services firms to double down on observability: New Relic report Express Computer Jan 21, 2026 High-impact IT outages are costing financial services organisations an average of $1.8 million per hour, underscoring why banks,…
India’s digital engineering advantage: Why scaled AI now demands readiness, governance, and a new… Aaratrika Talukdar Jan 21, 2026 India’s enterprise technology story is moving into a new phase. Over the last decade, digital transformation has largely been…