SBI steps up digital acceleration with YONO
In its bid to become one of the top 10 digital banks in the world by 2020, SBI is banking heavily on this single, unified platform…
Browsing Tag
Chatbot
PNB MetLife’s e-Branch initiative cuts customer acquisition costs by half
The cost of issuing a policy through digital mode is significantly lesser than the cost of policy submitted through the…
SBI Mutual Fund launches its first AI powered voice assistant
SBI Mutual Fund announced the launch of an AI-powered voice assistant with Google. The bot is designed to assist investors with…
Lupin launches chatbot for patients
Pharma major Lupin announced the launch of a chatbot named ‘ANYA’ specially designed to provide medically verified information for…
ANYA: India’s first chatbot for patients
Lupin announced the launch of a chatbot named ‘ANYA’ specially designed to provide medically verified information for…
The Muthoot Group launches an AI based ChatBot
‘MATTU & MITTU’ is an Artificial Intelligence powered Virtual Assistant that will offer 24/7 customer assistance and instantly…
VFS Global deploys ViVA, the first-ever visa chatbot
The AI backboned, ViVA handles 10,000 enquiries per second 24x7, or 864 million in a day, thus significantly reducing the…
Pioneering conversational AI
One of the early entrants in conversational AI space, Aakrit Vaish, Co-Founder & CEO, Haptik, shares how the company is…
Axis Bank’s AI backed chatbot helps to reduce email volumes
Axis Bank previously had as many as 300 email agents, the number has now gone down to 18-19 agents, and the self-service channels…
AI to improve employee and customer convenience at IndiaFirst Life Insurance
IRIS will be used for customer queries and requests. The bots can also be used by both the distributors, and the sales force for…