How Digital Transformation is Empowering Businesses to Thrive in a Modern Era Express Computer Nov 9, 2023 The accelerated digital transformation during the pandemic era has fuelled explosive business growth across sectors. The age-old…
CleverTap Customers Saw a 561% ROI: Forrester TEI Reports Express Computer Nov 9, 2023 The study highlights how CleverTap has helped brands deliver personalised and precisely timed interactions across various digital…
Akasa Air ties up with WebEngage to enhance customer engagement Express Computer Mar 31, 2023 WebEngage announced that it has partnered with India’s newest and most dependable airline, Akasa Air. In line with its strategy to…
General Motors teams up with Adobe Experience Cloud to deliver real-time customer engagement and… Express Computer Mar 23, 2023 Adobe Summit – the world’s largest Digital Experience Conference – Adobe announced that General Motors (GM) has selected Adobe…
Capillary Technologies acquires Persuade Express Computer Sep 9, 2021 Persuade’s expertise in digital capabilities and its advanced loyalty platform will complement Capillary’s capabilities to raise…
We have seen an increase in engagement on all our digital platforms: Goutam Datta, Chief Information… Sudipta Dev Sep 2, 2021 Bajaj Allianz Life recently completed 20 years in the private life insurance industry. In an exclusive interaction with Express…
Freshworks Announces Strategic Partnership with TCS Express Computer Jun 17, 2020 TCS brings deep customer relationships, multiple-domain expertise and modern thinking in providing digital transformation…
Technology Developments in CRM software to Manage Customer Interaction Express Computer Feb 18, 2020 Most people are of the opinion that CRM can only automate sales processes and is based on an internal operational approach to…
PNB One app has resulted in unified delivery of all banking services for customers: Sunil Soni,… Express Computer Feb 9, 2020 The app has resulted in customers using the digital channel more than visiting the branches. It has also resulted in enhanced…
LogMeIn’s Bold360 Expands Messaging to WhatsApp, WeChat, Facebook Messenger, and SMS Text Express Computer Dec 12, 2019 Messaging apps have become a preferred platform for personal engagement, with over 41 million messages sent per minute. In…