Browsing Tag

Customer Engagement

How Digital Transformation is Empowering Businesses to Thrive in a Modern Era

The accelerated digital transformation during the pandemic era has fuelled explosive business growth across sectors. The age-old…

The study highlights how CleverTap has helped brands deliver personalised and precisely timed interactions across various digital…

WebEngage announced that it has partnered with India’s newest and most dependable airline, Akasa Air. In line with its strategy to…

Adobe Summit – the world’s largest Digital Experience Conference – Adobe announced that General Motors (GM) has selected Adobe…

Persuade’s expertise in digital capabilities and its advanced loyalty platform will complement Capillary’s capabilities to raise…

Sudipta Dev Sep 2, 2021

Bajaj Allianz Life recently completed 20 years in the private life insurance industry. In an exclusive interaction with Express…

TCS brings deep customer relationships, multiple-domain expertise and modern thinking in providing digital transformation…

Most people are of the opinion that CRM can only automate sales processes and is based on an internal operational approach to…

The app has resulted in customers using the digital channel more than visiting the branches. It has also resulted in enhanced…

Messaging apps have become a preferred platform for personal engagement, with over 41 million messages sent per minute. In…