customer experience

Hari Nair, m.Stock by Mirae Asset Capital Markets, highlights his organisation’s commitment to driving digital transformation by…

Exotel in partnership with Grant Thornton Bharat and the Internet and Mobile Association of India (IAMAI), has released an…

New research from Accenture (NYSE: ACN) finds a new era of digitisation is unfolding — one in which AI continuously learns and…

Salesforce announced Agentforce 2.0: the newest version of Agentforce, the first digital labor platform for enterprises — a…

By: Saurav Bhaik, Founder & CEO, Tagbin Services Customers increasingly want more personalised experiences than just…

Sinch reports that brands’ interest in Rich Communication Services (RCS) and RCS Business Messaging (RBM) is now rising rapidly.  …

Max Life Insurance Company Ltd has announced a strategic partnership with Rebuscode, a wholly owned subsidiary of Numr Canada.…

By: S Swaminathan, CEO, GS1 India   The application of 2D barcodes for electronic labeling is changing how product information…

Technology, today, forms the backbone of every enterprise big or small. Boardroom discussions, where IT once took a backseat, now…

By: Raahul Seshadri, Director-Engineering, WebEngage  In the chronicles of business history, effective communication has always…