Sonali Samyal, Director – Solution Consulting, ServiceNow
BFSI Tech Conclave 2026 | 19th June 2026 | Karjat
Speaker in this video:
Sonali Samyal, Director – Solution Consulting, ServiceNow
Topic: Put AI to work for Financial Services
Key Highlights:
[1] The future is the Autonomous Enterprise, where AI can automate and optimize business processes end-to-end.
[2] AI success depends on four pillars: Data, AI, Workflows, and Security working together.
[3] Enterprise-wide automation is transforming IT, CRM, Employee Experience, App Development, and Risk Management.
[4] Strong AI governance is essential to ensure security, compliance, and responsible AI adoption.
[5] AI-driven automation is already delivering measurable business outcomes, including higher productivity, faster service delivery, and better customer experiences.