customer experience

For every festive shopping season, solutions that enhance the customer experience and help speed their decisions are increasingly…

By: Kunal Bhatt, Practice Head & Automation, CMS IT Services The way businesses operate is undergoing a significant change,…

By Sameer Raje, General Manager and Head, India & SAARC Region, Zoom Video Communications, Inc Leaders of the most…

By Piyush Goel, Founder & CEO, Beyond Key One universal truth stands out in the modern, highly competitive business…

NIBAV Lifts, a leading manufacturer in the premier home lifts industry announced a collaboration with Salesforce, the global CRM…

Tata Capital, the financial services arm of the Tata Group, has introduced the use of generative AI -within ‘TIA’, the company’s…

As businesses strive to meet the ever-increasing demands of consumers, large language models like ChatGPT are emerging as valuable…

By Pradeep Nemadi, Microsoft Practice Head - Digital Business Services, Happiest Minds Technologies Fueling retail customer…

Tech Mahindra, a leading provider of digital transformation, consulting and business re-engineering services and solutions, today…

By Muraleedhar Ramapai, Executive Director, Maveric Systems Ltd. Introduction FIs have been at the center of technology…