AI in CX for emerging markets: How low-code AI is enabling scalable customer support Express Computer Apr 16, 2025 Across emerging markets, customer experience (CX) is being reshaped in powerful new ways. What’s driving this transformation isn’t…
Agora launches conversational AI engine for seamless voice AI experiences Express Computer Mar 6, 2025 Agora announced the launch of its Conversational AI Engine, an advanced solution enabling developers to create interactive voice…
HDFC Life deploys virtual assistant for customer support IANS Nov 13, 2019 HDFC Life has created InstA, an industry-first virtual assistant for frontline users. It is a knowledge platform designed to…
5 Ways To Empower Your Customer Support Team Express Computer Nov 4, 2019 Empowering your customer support staff goes beyond technical advancements. Inculcating modern, industry-relevant solutions for…
Amplify Agents to transform CX in customer service Express Computer Jul 25, 2019 Customer Support Representatives (CSR’s) are the bridge between customers and the company
Nutanix opens 2nd customer support centre in India IANS Mar 27, 2019 Nutanix has announced opening of a new customer support centre in Pune, the company's second such centre in the country, after…