Zendesk

Zendesk announced its annual Relate conference, the launch of the Zendesk Resolution Platform, aimed at redefining customer…

Zendesk introduced their market-leading AI Dynamic Pricing Plan, a flexible pricing and usage approach designed to make AI in…

Zendesk officially launched its global venture fund to back AI-first companies focused on enhancing customer and employee…

At its Relate global conference, Zendesk announced a collaboration with Amazon Web Services (AWS) and Anthropic to offer faster,…

Zendesk announced its completed acquisition of Tymeshift, an AI-powered modern workforce management (WFM) solution. Built…

As businesses strive to meet the ever-increasing demands of consumers, large language models like ChatGPT are emerging as valuable…

Zendesk AI will help companies instantly improve service experiences, save time, better understand their customers, and create…

Relate, Zendesk, Inc. at its flagship global conference, introduced Zendesk AI, an intelligence layer that makes personalized,…

In challenging economic environments, customer engagement is top of mind for leaders who are empowering customer-facing teams to…

When CX is a gamechanger for business growth, what’s causing the experience disconnect? Well, leaders need to walk the talk.…