Elisha Harrington, Senior Director – Chief Innovation Office, ServiceNow | Reaching the Full Potential of your Digital Transformation

In this video:
Elisha Harrington, Senior Director – Chief Innovation Office, ServiceNow

Topic: Reaching the Full Potential of your Digital Transformation
The Future is here: Retail reimagined with ServiceNow

Key Highlights:

+ The retail industry is going through major shifts like a fast-changing workforce, the evolution of supply chain and adoption of technology.

+ AI and chatbot capabilities help to answer and resolve customer issues.

+ Secure and protect the data against risks and threats.

+ Attract, retain and protect the workforce.

+ Intelligent routing to get the requests to the right person in the right department shortens service delivery time and drives productivity.